Provides direct supervision to the Commander of the Strategic Operations Center (SOC). The SOC includes the emergency communications/dispatch section and video patrol operations.Â
In coordination with UCPD Field Services and the UCPD University of Chicago Medicine (UCM) Precinct, identifies and deploys best practices for campus and medical center law enforcement operations. Creates and implements effective crime prevention, suppression and investigative methods.Â
Provides direct supervision to UCPD Training area; ensures there is an effective annual training schedule to meet state requirements, UCPD general orders, and any University policies, as applicable.
Establishes goals, objectives, and initiatives and provides assessment data to UCPD Command Staff based on an established measurement system.
Manages, provides oversight, and conducts performance evaluations for direct reports as assigned. Meets regularly with managers and other team leaders to promote team building, resolve issues, and exchange ideas for improvement. Sets goals and follows through with team leaders to ensure direction is appropriate to achieve desired results.
Fulfills a critical role in planning for, responding to and managing emergencies, threats, events, and other situations from a law enforcement perspective within the UCPD jurisdiction.Â
Establishes an on-call system within the Support Services area for relevant command staff and serves as the next level point of contact on a 24/7 basis.Â
Manages and provides oversight in developing and implementing policies and procedures in compliance with the Commission on Accreditation for Law Enforcement Agencies (CALEA) standards.
Conducts and manages audits and inspections of internal operational processes within the designated areas to ensure policies and procedures are applied consistently and assure compliance with regulatory entities such as CALEA, Illinois Law Enforcement Training and Standards (ILETS), and both the Illinois and United States Department of Education.
Directs and initiates performance improvement plans, and corrective action as needed.
Provides oversight for the Strategic Operations Center (SOC) responsibility to analyze crime statistics and trends through review of incident reports, video technology, statistical data and UCPD CompStat reports. Monitors the implementation, prevention and suppression strategies to eliminate or minimize the opportunity for crime trends to continue within the UCPD jurisdiction. Manages the SOC staff responsible for the weekly UCPD CompStat report and presentation.
Reviews activity reports of subordinate staff to ensure adequate supervision, activity and to determine resource allocation and deployment.Â
Functions as a key member of the executive leadership team and assists in making critical management decisions. Disseminates information regarding significant police related events or activities to Command Staff, Safety and Security leadership, and/or university leadership if applicable; prepares and reviews periodic activity reports for UCPD management. Willingly participates and provides input during periodic management meetings to keep top management informed of problems and concerns.
Maintains positive partnerships with all other University of Chicago departments, administrators, student groups, external community stakeholders and other law enforcement agencies. Requires daily contact with members of the University and UCM community to include students, parents, staff, faculty, physicians and visitors.Â
Serves as formal and informal liaison to local, state, and federal law enforcement agencies to exchange information, provide assistance, or request assistance as necessary.Â
Provides information on significant police related events or activities to UCPD management and other campus stakeholders as directed.Â
Supports the mission and vision of the University of Chicago Police Department.
Ensures that policies and procedures are implemented consistently throughout the department, including accurate reporting in compliance with local, state, and federal regulations and higher education guidelines.
Manages managers and professional staff of the police department. Establishes performance goals, allocates resources and assesses policies for direct subordinates.
Ensures that policies and procedures are implemented consistently throughout the department, including accurate reporting in compliance with local, state, and federal regulations and higher education guidelines.
Performs other related work as needed.
Preferred Qualifications
Education:
Bachelor's degree.
Master's degree.
Experience:
Seven or more years of senior law enforcement management experience within a law enforcement agency.
Prior command staff level experience in management, strategic planning, supervision, and training.
Prior management experience working in a campus law enforcement agency. Previous experience in a command/leadership position may be used in lieu of campus law enforcement.Â
Candidate must provide relevant information on experience.
Certifications:
Illinois Law Enforcement Training and Standards Board (ILETSB) certification, including, if applicable, successfully completing Basic Recruit Training in a state certified academy within the first six months of employment.
Valid driver's license with good driving history that grants reciprocity in the State of Illinois or be eligible to obtain one and do so within 60 days of appointment; good driving record.
Annual completion of a department-authorized and approved in-service training course consisting of a minimum of twenty (20) hours of instruction.
May be required to obtain specialized training, i.e., FBI National Academy or the Northwestern University School of Police Staff and Command.
Technical Skills or Knowledge:
Demonstrated skill in effectively adhering to University policies and procedures, Department of Safety and Security policies and procedures, and UCPD policies and procedures.
Knowledge of EEO/Affirmative Action guidelines for recruitment, selection and promotion.
Knowledge of disciplinary and grievance procedures of the University.
Preferred Competencies
Commitment to serving the interest of the University community and the strategic goals of the Department of Safety and Security.
Absorb and interpret information given while maintaining perspective on the goals of the department.
Maintain professionalism, credibility and good customer service skills when dealing with all contacts, internal and external.
Lead by example.
Remain calm and objective throughout stressful and unpleasant situations.
Make timely, sound decisions and accept concomitant responsibility.
Communicate effectively and consistently with others using tact when necessary.
Develop the skills of staff and prepare personnel for increased responsibilities.
Knowledge of importance/priority in determining what should be communicated to supervisors.
Knowledge of organizational staffing and human resources.
Negotiate compromises between others.
Evaluate job performance of employees through observation and/or review of work product.
Understand the mission, values, objectives, and goals of the Department and incorporate them in the daily operations of the Department.
Effectively deal with a variety of unpleasant circumstances and unusual human conduct associated with and/or arising from emergency situations including, but not limited to, physical trauma, mental and/or physical stress, panic, etc.
Establish and maintain effective working relationships with public and enforcement officials, general public, and members of the University community.
Build consensus and credibility across the campus.
Resolve conflicts and manage sensitive emergency situations appropriately.
Demonstrated self-restraint in challenging and/or difficult situations.
Demonstrate good moral character.
React effectively, both mentally and physically, quickly, calmly, and rationally during times of conflicts and emergencies.
Use desktop computer (IBM compatible), pager, two-way radio, firearms, handcuffs and other law enforcement equipment, Breathalyzer machine, radar equipment, fingerprint equipment, camera, copy machine, and telephone.
Research, develop, and write policy and procedures for UCPD.
Working Conditions
On-call responsibilities, on-call and available to work nights/weekends/holidays as necessary.
Outdoor weather exposure, work in inclement weather or weather extremes.
Exposure to human blood, human blood components, and/or products made from human blood.
High stress environment.
Operate vehicles/drive motorized equipment.
Use of personal protective equipment.
Office environment.
Use computers extensively for 4 hours or more.
Mental Demands:
Aware of safety hazards and take appropriate precautions.
Communicate in writing.
Communicate orally.
Comprehend technical documents.
Condense complicated issues to simple summaries that can be understood by a variety of constituents.
Handle sensitive matters with tact and discretion.
Handle stressful situations.
Maintain a high level of alertness.
Attention to detail.
Perform multiple tasks simultaneously.
Prioritize work and meet deadlines.
React effectively, quickly, calmly, and rationally during conflicts and emergencies.
Ability to read.
Train or teach others.
Work effectively and collegially with little supervision or as member of a team.
Work with frequent interruptions.
Work with people from diverse cultures and backgrounds.
Active listening skills.
Critical thinking skills.
Decision making skills.
Interpersonal skills.
Math skills.
Negotiation skills.
Organizational skills.
Planning skills.
Problem solving skills.
Quantitative and analytical skills.
Reasoning skills.
Time management skills.
Physical Demands:
Bend, crouch, or stoop.
Ability to run.
Sit for 4 hours or more.
Operate a vehicle safely.
Operate equipment necessary to perform job.
Stand for 4 hours or more.
Travel to various off-campus locations.
Travel to various on-campus locations.
Safely defend self/or others in hostile, combative situations.
Use standard work station equipment.
Standard office equipment.
Application Documents
Resume/CV (required)
Cover Letter (required)
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
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