1. Relays instructions, orders and information requiring knowledge of departmental policies, practices, procedures and reporting relationships. 2. Receives, records and services all incoming calls from officers, staff, students and the public, calling for police, medical and fire assistance or general information. Secures information from callers and dispatched officers. 3. Uses computer-aided dispatching software to input and retrieve data and to generate reports. Maintains various documents related to police and security activities. 4. Keeps abreast of activities within the community. 5. Establishes a working relationship with the New Haven Police Department. 6. Monitors computer-assisted systems, generates and distributes reports. 7. Coordinates vendor maintenance and support services f