Police Operations Assistant, Dispatcher (75%)

Ohlone College

Ideal Candidate Statement: IDEAL CANDIDATE STATEMENT

Position is responsible for performing administrative services for the Police Department. Work includes processing information and documentation, preparing reports for the Department of Justice, Department of Education; responding to inquiries, calls for service, dispatch duties, requests and complaints; preparing other reports and correspondence; distributing mail; maintaining and updating department files, records, access control, surveillance, fire alarms, and performing a variety of administrative duties as assigned. Computer experience in word processing, spreadsheets, graphics and data base software is required (ie: Word, Excel, Publisher, Access, PowerPoint, Adobe). Ohlone Campus Police Department is looking for people who like to be challenged, work in a variable paced environment with minimal supervision, and have a passion for connecting with staff, faculty and students.

Entry Level Applicants must submit one of the following:
o Verification of successful completion of the P.O.S.T Dispatcher Academy dated within two (2) years of application, OR
o Verification of successful completion of the P.O.S.T. Entry-Level Dispatch Selection Test Battery examination. This certification may be obtained through the South Bay Regional Public Safety Training Consortium. You may contact them at 4082706458 or at www.TheAcademy.ca.gov to schedule a date and time to take the exam. You may also submit 'TScore' documentation (of 45 or higher) from another California Public Agency. The certification of the examination must be dated within 12 months of the closing date of this job announcement.

Lateral Applicants must submit documentation of one of the following:
o Possession of a valid State of California Peace Officer Standards and Training
(P.O.S.T.) Dispatcher Basic Certificate OR
o Currently working as a public safety dispatcher, and can show proof of successful completion of the agency specific dispatcher training program.

All Ohlone College employees are required to be fully vaccinated against COVID-19 as a condition of employment. You will be required to show proof of your completed COVID-19 vaccination prior to receiving a final offer. For questions, please contact the Ohlone College Human Resources Department: HR@ohlone.eduYou can also visit the link for more details : https://www.ohlone.edu/return-to-campus
Ohlone prides itself as a Learning College with the motto of 'A World of Cultures United in Learning' and we are looking for staff who embrace diversity in serving students of varied backgrounds and learning styles, highly ethical, trustworthy, credible, loyal and is respectful of diverse views and opinions;

The college has a firm commitment to environmental sustainability and looks to all employees to support this important goal.



Job Description Summary: This is a 12 month, 75% Classified position

DEFINITION

Under the direction of the Chief of Campus Police Services, receive and transmit routine and emergency radio messages and telephone calls from personnel and the public; process and respond to requests from field personnel for information; dispatch police, fire and medical personnel as appropriate; maintain related records and logs; provide general clerical support.



Essential Duties: ESSENTIAL DUTIES

1. Performing specialized and complex clerical duties involving independent judgment and action within an assigned office, requiring understanding of the functions and purpose of Campus Police Services (CPS).
2. Receive calls from District personnel and the public; prioritize requests for CPS
3. Receive and send calls and radio messages to and from CPS personnel; route calls and dispatch CPS personnel to campus locations; coordinate flow of communications between organizational services to assure appropriate and timely response to local needs and emergencies;
4. Utilize an assigned computer system to input data and extract information related to incidents and reports, including but not limited to: tickets, appeals, and hearing information; establish and maintain automated records as directed;
5. Maintain various logs concerning daily activities, services dispatched, and related information, inclusive of researching, compiling, preparing, and maintaining statistics relating to the Jeanne Clery Act;
6. Respond to inquiries and provide general information to the public regarding security services and procedures;
7. Issue and distribute keys and keycards and parking permits to staff;
8. Communicate with District employees, local police, fire, animal control and medical emergency services to exchange information, coordinate activities, resolve issues or concerns and provide assistance and information as needed;
9. Demonstrate sensitivity to and respect for the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the Colleges students, faculty, staff and community.
10. Effectively engage and support historically disproportionately impacted groups by addressing issues of equity and improving culturally responsive service-oriented practices;
11. Monitor inventory levels of office supplies; order, receive, and maintain inventory of office supplies and equipment as needed.

Knowledge, Skills, and Abilities: KNOWLEDGE OF

1. Telecommunications equipment used in emergency and law enforcement communications including but not limited to, two-way radios and computer-aided telephone equipment.
2. General functions and organizational structure of a college;
3. General equipment used in law enforcement activities;
4. General office and clerical activities;
5. Human relations skills to exercise patience when dealing with others, interview callers for detailed information, and project a positive image of CPS and the District;
6. Record-keeping techniques and practices;
7. Correct English usage, including but not limited to: grammar, spelling; punctuation, and vocabulary.

SKILLS TO

1. Carry out assigned duties with minimal supervision;
2. Prepare clear and concise descriptions of work activity;
3. Communicate effectively, both orally and in writing;
4. Establish and maintain effective working relations with students, staff, outside agencies, and the public, especially under stressful and urgent conditions;
5. Operate a computer and assigned software;
6. Engage in problem-solving skills;

ABILITY TO

1. Receive and transmit routine and emergency radio messages and telephone calls from District personnel, outside agencies, and the public;
2. Dispatch police, fire and medical personnel according to established guidelines and procedures;
3. Accurately create and maintain a variety of records and logs;
4. Learn policies, procedures, and objectives of assigned programs and activity including fire, medical organizations, radio procedures and dispatch guidelines;
5. Learn local geography, street locations, important buildings and landmarks on District property and adjacent areas;
6. Assure, as appropriate, confidentiality of information received and records;
7. Work patiently with individuals who exhibit signs of emotional stress or other mental impairment or illness;
8. Complete work in a work environment which may include many interruptions.

Education and Experience: MINIMUM QUALIFICATIONS

1. Any combination equivalent to: graduation from high school and sufficient training and experience to demonstrate the knowledge and abilities listed above.
2. Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college employees and students, as these factors relate to the need for equity-minded practices.

Preferred Qualifications: OTHER REQUIREMENTS

1. Completion of the Public Safety Dispatchers Basic Course within nine months of employment and continuing professional training every two years; ability to complete the California Law Enforcement Telecommunications System (CLETS) training.
2. This position has a 12-month probation period.

Salary Range:
CSEA Salary Schedule Range # 34$55,536 Annually$61,236 Annually$70,908 Annually

Posting Number:
S204-14

Close Date:
3/30/2023

Foreign Transcripts:
Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.

Benefits Statement:
HEALTH AND WELFARE BENEFITS

1. Medical, dental, vision, life insurance, EAP and LTD
2. Membership in Public Employees Retirement System Candidates hired on or after January 1, 2013 are subject to restrictions imposed by PEPRA)
3. Contribution to O.A.S.D.I. (Social Security)
4. Paid vacation
5. Paid sick leave
6. Paid holidays and district-paid floating personal days
7. Summer 4/10 schedule (Fridays off)
8. Longevity pay step increase based on your years of service
9. IRS Section 125 Flexible Medical Spending Plan
10. 457(b) Deferred Compensation Plan (employee contributes)
11. 403(b) Tax Shelter Annuity Plan (employee contributes)

Benefits will be prorated for positions less than 100%

Immigration Reform & Control Act of 1986:
Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal 'Immigration Reform & Control Act of 1986.'

District Statement:
Founded in 1967, Ohlone College is named in honor of the early Ohlone People who inhabited the San Francisco Bay Area. Ohlone College is committed to providing a high-quality education to serve our diverse population of over 15,000 students per year. Ohlone College is nationally recognized for our Deaf Studies and Interpreter Preparation programs, and is widely known for our nursing, health sciences, liberal arts, biomedical science, and smart manufacturing programs. As a learning community, we embrace and champion inclusivity, integrity, student expression, global citizenship, and continuous improvement.

Ohlone College is one of the top-ranked community colleges in California, serving the cities of Fremont, Newark, and Union City. Our campuses in Fremont and Newark are centrally located in the East Bay between San Francisco, Oakland, and San Jose. This region is known as a hub of innovation and economic activity, and home to some of the most advanced manufacturing, biomedical research, and clean energy companies in California, including Tesla, Meta, Seagate, and Lam Research.

The main campus in Fremont is located near Interstate 680 at the base of Mission Peak, just south of the historic Mission San Jose, and is the primary gateway to year-round hiking, biking, and hang gliding in the Mission Peak Regional Preserve. The Newark Center for Health Sciences and Technology is located near Interstate 880 in a hub of new residential and commercial development. The two campuses are connected by shuttle to each other and the Warm Springs BART station, which offers convenient access to public transit throughout the Bay Area.

EEO Statement Summary:
The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.

If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.

Conditions of Employment: Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts, proof of freedom from tuberculosis and proof of vaccination from COVID-19. In addition, you will be required to provide identification and employment eligibility as outlined in the federal 'Immigration Reform & Control Act of 1986.' Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance. Employees must be California residents on their date of hire and for the duration of their employment with Ohlone Community College District.

To apply, visit: https://employment.ohlone.edu/postings/49008









Copyright 2022 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-29f1a985a42e0c4b99485bcff5b65255

Return to Search Results