Law Enforcement Dispatchers staff the 24/7 operation of the UW-Madison Police Department Communications Center. Dispatchers are formally trained to receive and evaluate information, largely via phone, related to public safety and law enforcement on or near campus. They must then dependably communicate this information to other staff responding to a variety of calls ranging from relatively minor (i.e. building access issues) to more serious emergencies.
UW-Madison Police Department employees will support the Department's vision and mission by operating in a fair, unbiased manner that respects the rights, safety, and dignity of all individuals. As a Department employee, your everyday actions will be guided by the Department's values of Honor, Integrity, Guardianship, Health, Empathy and Respect (Reaching HIGHER) and be grounded in the highest ethical and professional standards. UW-Madison Police Department employees are expected to take an active role in creating and maintaining a positive, welcoming and inclusive work environment. Employees will assist or participate on an as-needed basis with the Department's recruiting, hiring and diversity efforts and the onboarding of new employees in the work unit. Department employees are expected to work in partnership with the campus and area communities to provide leadership in solving community problems, preventing crime and providing a safe environment to fulfill the mission of the University.
Operates technical equipment and coordinates police response in a 24-hour communication center to ensure safety and security on all institutional properties. Assists in maintaining and updating departmental records; and serves as the primary point of contact for citizens experiencing a wide range of issues from non-emergency to emergencies and assists them to the needed resources or information both inside and outside the institution.
25% Operates police radios, phone consoles, and various equipment and technologies to receive and processes requests and information from institutional affiliates, law enforcement, and other public safety agencies
25% Schedules logistics and secures resources for response to emergency incidents for the institution
25% Communicates effectively and provides accurate and detailed instructions to all types of audiences in high stress emergency situations
15% Troubleshoots, triages, and escalates issues according to established policies and procedures
10% Documents incidents accurately and adheres to all applicable policies, rules, and regulations
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
TE Police Dispatcher may be scheduled on either first shift, second shift, or third shift which may include working holidays and weekends. Schedules may include working emergencies, special events or other necessary assignments as agreed upon with management.
It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.
Appointment Type, Duration:
Terminal appointment. This position has the possibility to be extended based on need and/or funding.
Minimum $21.00 HOURLY Depending on Qualifications The University of Wisconsin-Madison Police Department (UWPD) is committed to attracting, retaining, and rewarding a highly qualified and diverse workforce by supporting competitive and equitable compensation practices through a job framework, salary structure and clear and flexible salary administrative guidelines.
Previous dispatch experience or equivalent may be considered for pay above the minimum posted.
How to Apply:
Please click on the "Apply Now " button to start the application process. As part of the application process, you will be required to upload your cover letter and resume in to the Talent Recruitment and Engagement Management System during the application process.
Leann Krieg email@example.com 608-265-9531 Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.