The police dispatcher provides support to A-B Tech Police Officers in their efforts to maintain a safe and secure environment. The primary function is to receive emergency and non-emergency calls, quickly determine what services are needed and direct the appropriate number of police units to the scene. Dispatchers work closely with Emergency Services, College Administration, and the public. These services will meet the highest level of approval and the candidate will constantly strive to anticipate the needs of the Community College.
1. Maintains complete confidentiality with regard to all campus information no matter the source, content, or how the information is acquired. 2. Utilizes technology such as computers, radio systems, telephones, and other equipment for campus police. 3. Monitors surveillance cameras and dispatches police officers accordingly. 4. Maintains a central file for vehicle parking registrations and violations for staff and students and posts ticket charges to student accounts. 5. Maintains an updated list of campus extensions, campus personnel, campus activities, and emergency procedures. 6. Receives and responds to emergency and non-emergency calls, processes and evaluates information received, prioritizes calls and dispatches required units. 7. Monitors and coordinates police unit activity and assignments via police radio frequencies. 8. Maintains status and locations of police personnel. 9. Creates and maintains manual logs of public safety communications activity. 10. Accesses and enters sensitive data in local, state, and national databases as necessary for investigative purposes. 11. Maintains, collects and monitors key for fleet vehicles. 12. Keeps informed of departmental regulations, policies and procedures. 13. Contributes to the College Vision, Mission, Values, and Welcoming College statement. 14. Supports workforce diversity in all its aspects. 15. Performs other job-related duties as assigned.
1. High school diploma or equivalent; 2. One year of full-time or equivalent experience in emergency communications; 3. Experience with Microsoft Office.
1. One or more years of full-time experience with a NC law enforcement agency; 2. DCI Certification; 3. AAS degree; 4. North Carolina Law Enforcement Telecommunicator Certificate; 5. Notary Public; 6. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.
Special Instructions to Applicants:
1. Upon submitting your on-line application, unofficial transcript must be uploaded to your application for the related degree(s) listed in the
Founded in 1959 in the heart of Asheville, A-B Tech is the largest higher education
institution in Western North Carolina, serving approximately 25,000 students a year
in Buncombe and Madison counties through our curriculum, continuing education and
workforce development programs. Located on a picturesque campus bordered by
Biltmore Estate, Asheville High School and Mission Health, A-B Tech attracts local
residents, as well as people from across the country who are drawn to Asheville’s
mountains and thriving community.