Employment Status: Full-time, "exempt" position, included in the Management Personnel Plan (MPP).
Work Schedule: Monday through Friday, 8:00 am – 5:00 pm, occasional evening and weekend hours.
Salary: Salary commensurate with experience and qualifications.
First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning December 13, 2016.
Required Application Materials: All applicants must submit 1) Letter of interest or cover letter, 2) Current resume or curriculum vitae, 3) Three professional references who can provide assessments of your professional experience, accomplishments and prospects for success in this position, and 4) Diversity Statement – may include your interpretation of diversity, inclusion, gender equity and must include specific examples of how your educational and/or professional experiences, background/philosophy has prepared you for this role at California State University, San Bernardino (maximum 250 words).
CSUSB is a preeminent center of intellectual and cultural activity in Inland Southern California. Set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire, and it has the second highest African American and Hispanic enrollments of all public universities in California. Seventy percent of those who graduate are the first in their families to do so.
Under direction of the Chief of Police, the incumbent manages most professional support staff and functions of the University Police Department including dispatch and communications, records and LiveScan, property and evidence, and other required reporting obligations. The Assistant Director is a part of the University Police Department's leadership team, and works cooperatively with other team members in furtherence of the department's mission, vision and values.
Plans, assigns, schedules, and supervises the work of police support services staff, including administrative staff, dispatchers, records, evidence and automated systems staff engaged in computer operations, systems development, implementation and maintenance, surveillance systems, records management; participates in hiring, evaluating, and disciplining staff.
Manages the dispatch and communications function in the police department, to include supervision of lead dispatcher(s), oversight of dispatch communications equipment and personnel, evaluations of personnel and processes. As a regional communications center, the incumbent also develops and revises contracts for dispatch services with customer agencies, and ensures recovery of contracted costs. At times, may be required to assist in dispatch during periods of peak traffic, low staffing or special events.
Manages the records function in the police department to include responsibility for the Records Information Management System databases. Ensures that incident and crime reporting meet federal, state and local standards, and that the internal filing system meets state-of-practice for policing agencies, including adequate security, safeguards and continuity planning.
Oversight of statistical reporting by Clery Act and other reporting required by federal and state statute and regulation. Typically reports are filed with the FBI's Uniform Crime Reporting office, Office of the California Attorney General, Board of Corrections, Juvenile Presiding Judge and other governmental and judicial oversight bodies.
Manages the department's property and evidence function, ensuring accoutability, safety and maintenance of the chain of evidence. Follows University and State guidelines in disposal of property and purging of evidence. Train officers in proper logging, packaging and storage of property and evidence.
Manage the department's LiveScan program, ensuring proper documentation and when appropriate, revenue apportionment.
Develops short and long range plans for police support services, acquiring, maintaining, and improving the operational and efficiency aspect; writes proposals, progress reports, and needs assessments to determine needs of the department; determines technical and financial feasibility; confers with Command staff determines feasibility regarding recommendations and priorities.
Performs liaison work with vendors to maintain, modify, and enhance existing systems or to develop new ones. Maintains and operates the department's distributed computer network; interfaces with the IT for telecommunications support; supervises production control; troubleshoots and resolves hardware and software problems; establishes backup procedures and scheduling.
Oversees the coordination, implementation, and maintenance of packaged state wide computer network systems, such as, California Law Enforcement and Traffic System (CLETS) and its related subsystems, and California Identification (CAL ID); functions as the State's agent for these systems; determines the need for enhancements and contracts with appropriate vendors; supervises the application process required for County wide law enforcement agencies to gain access to the systems.
Oversees the coordination, implementation and maintenance of complex vendor packaged systems, e.g., Computer Aided Dispatch (CLETS) servicing multi public and private entities; supervises the user application process; serves as consultant for other computer systems, such as, Crime Analysis, and Managing Criminal Investigations (MCI).
Develops and makes recommendations on department's policies, and procedures as they relate to automated information systems, records management, evidence management, dispatch services, contracts, MOU's. May negotiate vendor and user contracts.
Maintains active membership in professional associations related to communications, records, property and evidence. Attend training and maintain skills and knowledge. Represent the department when required in CSU system wide audits.
Performs other related duties as assigned.
To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Public safety codes and regulations governing public safety communications, including the Penal Code, Vehicle Code, Health and Safety Code, Business and Professions Code, and related requirements; practices, procedures, systems, equipment, and techniques involved in 911 and related emergency dispatching operations and the handling of non-emergency calls; telephone/radio recording devices and applicable laws; radio, telephone, and console TDD equipment operations; federal, state, and local laws/regulations pertaining to the operation of an emergency public safety dispatch center; California Public Records Act; state, federal, and department regulations governing the dissemination of police records and reports; records management system practices; CAD, document imaging, and CLETS and NCIC applications; telecommunications and standard office equipment; practices, procedures, systems, equipment, and standard clerical techniques involved in classifying, indexing, processing, filing, retrieving and controlling a large volume of police records and reports; principles and practices of budget preparation and administration; and principles and practices of effective supervision and leadership techniques.
Ability to: Operate a computer terminal and use records management, computer-aided dispatch, computer-aided dispatch, scheduling, word processing, spreadsheet software, and dispatch related telecommunications and security monitoring equipment; select, train, supervise, schedule, and evaluate the work of personnel; analyze and interpret laws, standards, and department practices; develop and implement goals, policies, procedures, work standards, and management controls; analyze and solve administrative and operational problems; prepare clear and concise records, reports, correspondence, and other written materials; exercise independent judgment and initiative within general policy guidelines; establish and maintain effective working relationships with the staff, management, vendors, the general public, and others encountered in the course of work; remain calm and communicate distinctly and precisely in stressful situations; maintain confidentiality of records.
A combination of experience and training that would likely provide the required knowledge and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be:
Education/Training/Experience: A Bachelor's degree in Criminal Justice, Business Administration, Public Administration, or closely related field; and at least three years of increasingly responsible police records administration and dispatching of emergency public safety services. At least three years of supervisory experience is highly desired.
Special Requirements: This position requires at least one of the following:
P.O.S.T. Records Supervisor certification or the ability to obtain certification within 30 months from date of hire;
Successful completion of P.O.S.T. approved Dispatch Supervisor, First Aid, CPR, and Emergency Medical Dispatch courses and the ability to continue to meet certification standards.
Licenses and Certificates:
A valid California Law Enforcement Teletype Systems (CLETS) certificate is required. A valid California Class "C" Driver's License is required.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, a...s well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.