COMMUNICATIONS DISPATCHER I, CAMPUS POLICE DEPARTMENT
Grade 10, AFSCME Unit Position
Lynn Campus: 3:30pm-11:30pm
GENERAL STATEMENT OF DUTIES: Coordinate radio dispatches and provide radio dispatch services for Campus Police, Public Safety, and Facilities Management Operations.
DUTIES AND RESPONSIBILITIES:
Operate the C.J.I.S. computer system and computer aided record management system.
Operate a variety of wireless and telecommunication equipment.
Coordinate the responses to and provide support to field staff in the performance of their duties during emergencies.
Assist public by answering questions, providing directions.
Maintain a variety of logs and journals as required.
Operate and monitor CCTV equipment, security systems, access control and fire alarm systems.
Perform record keeping and other support type services that will require the use of a variety of office equipment including but not limited to computers, copy/fax/scanning equipment and related.
Perform other related work as required.
CRIMINAL HISTORY: Criminal history checks and extensive background investigations are conducted on eligible candidates.
SALARY: $33,830.68 per year with fringe benefits. An appointment made from outside the bargaining unit (AFSCME) must start at this salary, step #1 of the range.
STARTING DATE: ASAP
Must have a high school diploma or equivalency.
Experience in the operation of telecommunication equipment required.
Knowledge of electronic record managing systems, CCTV systems, fire alarm systems, emergency notification systems, access control systems preferred.
Knowledge of computer applications including Microsoft Word, and email.
Must be experienced in gathering information through questioning individuals and by examining records and documents.
Ability to be certified as a C.J.I.S. level 1 operator.
Ability to understand, apply and explain the laws, rules, regulations, policies, procedures, guidelines, etc. governing operation of the department and operation of the college, to speak clearly and distinctly and to communicate effectively.
Ability to gain oral instruction in a precise, understandable manner and to follow written and oral instructions.
Ability to collect information in accordance with established protocols.
Ability to maintain accurate records and adjust to changing situations to meet emergency or changing priorities, making quick decisions and working independently.
Ability to multi-task in a busy environment.
Ability to exercise sound judgment and discretion, handing confidential information.
Successful experience interacting with culturally diverse population.
Ability to pass a pre-placement physical.
The Human Resource Division Classification Specification for this position is available in the Human Resources Department.
Additional Salary Information: $33,830.68 per year with fringe benefits. An appointment made from outside the bargaining unit (AFSCME) must start at this salary, step #1 of the range.
NSCC is one of 15 Massachusetts community colleges. The college serves 26 cities and towns along the coastal region from north metropolitan Boston to Cape Ann. Since its founding in 1965, NSCC has grown from a single building to three campuses, and from five to nearly 90 academic programs of study. The college has an urban campus in downtown Lynn, a suburban campus in Danvers and a cosmetology and... culinary center in Middleton. Nearly 35,000 students have graduated from NSCC. The college is accredited by the New England Association of Schools and Colleges, Inc., through its Commission on Institutions of Higher Education.