The Police Communications Coordinator, under general supervision, coordinates activities and supervises personnel for the Communications division in the police department, and serves as liaison between the department and the University or outside agencies.
Coordinates and supervises personnel activities for the Communications area. Supervises the development of communication training programs. Maintain and update local warrant database to include all Waller County Police Departments, UPD warrants, and Criminal Trespasses. Maintain and control key control system, access and secure sensitive material. Monitor fire alarm and computer alarm systems collaborating with SSC.
Monitors inventory of communications office supplies. Serves as liaison between the department and outside agencies for criminal information networks. Notifies supervisors when they are on call to inform them of incidents and receives information on the proper handling of problems. Enter, retrieve and monitor information received from the TLETS/NLETS computer regarding wanted persons, stolen property, vehicle information, stolen vehicles and computerized criminal history. Represents the department as the Terminal Agency Coordinator. (TAC)
Receives incoming emergency/non-emergency telephone calls from the general public and disseminates information via radio for all law enforcement, medical and emergency personnel. Monitors all telecommunications equipment including State and National computers. Operates data terminals for the National Crime Information Center/Texas Law Enforcement Telecommunications Systems and personal computers for the University Police Department (UPD) computer network.
Monitors and responds to activation of a comprehensive closed circuit television and computer alarm security system, including 911 and medical emergency notification, and coordinates with all appropriate agencies and personnel. Develops and implements the Police Communication Officer-in-Training program.
Answers, evaluates, and prioritizes incoming telephone calls, communicating effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire, towing, or medical response. Maintains close contact with field units and communicates with department employees, law enforcement, criminal justice agencies, emergency service providers, and the general public to obtain and disseminate information. Inputs, updates, requests, transmits, and queries information from a variety of sources to maintain current and accurate records. Monitors campus burglar alarms and remains familiar with the Emergency Response Guidebook and is prepared to inform officers of instructions. Notifies supervisors when they are on call to inform them of incidents and receives information on the proper handling of problems. Looks up arrest records and offense information for background investigations for officers on calls.
Education and Experience:
High school diploma or GED.
Four years experience as a Police Department Communications Officer, law enforcement dispatch, or equivalent experience to include one year of supervisory experience. One year of supervisory experience
Knowledge, Skills and Abilities:
Ability to multitask and work cooperatively with others.
Ability to work under stress.
Ability to comprehend technical aspects of communications equipment.
Communication skills. Keyboarding skills.
Registrations, Certifications, and Licenses:
Texas Commission on Law Enforcement (TCOLE) certification as a telecommunications operator.
Work rotating shifts, evenings and holidays. Applicant must successfully pass keyboarding test, communications performance evaluation and complete background investigation.
Job Posting Close Date:
Please attach all required documents listed below in the attachment box labeled as either “Resume/CV or Resume/Cover Letter” on the application. Multiple attachments may be included in the “Resume/CV” or Resume/Cover Letter” attachment box. Any additional attachments provided outside of the required documents listed below are considered optional.
Resume or Curriculum Vitae
Application Submission Guidelines:
All applicants are required to apply via our Career Site on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed, HigherEdJobs, etc. will not be considered unless the individual has applied to the available position via the PVAMU Career site.
The required documents listed in the above Required Attachments section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted. Please contact the Office of Human Resource on or before the closing date indicated above at 936-261-1730 or firstname.lastname@example.org should you need assistance with the online application process.
Background Check Requirements:
Internal Number: R-013240
About Prairie View A&M University
Prairie View A&M University is dedicated to excellence in teaching, research and service. It is committed to achieving relevance in each component of its mission by addressing issues and proposing solutions through programs and services designed to respond to the needs and aspirations of individuals, families, organizations, agencies, schools, and communities--both rural and urban. Prairie View A&M University is a state-assisted institution by legislative designation, serving a diverse ethnic and socioeconomic population, and a land-grant institution by federal statute.