The Police Communications Officer in Training, under supervision, receives on-the-job training from Police Communication Officers; handles routine and emergency radio, telephone, and 911 calls for service following special or written instructions for transmitting and routing calls.
Required Education and Experience:
High School diploma or GED.
Required Knowledge, Skills, and Abilities:
Flexibility to work rotating shifts and holidays.
Ability to work after hours emergency calls and scheduled and unscheduled overtime.
Ability to work under stress.
Public relations skills.
Ability to comprehend technical aspects of communications equipment.
Ability to multi-task and work cooperatively with others.
Preferred Education and Experience:
Vocational or college courses in mass communications.
Previous experience as a dispatcher in law enforcement/911 service.
Preferred Licenses and Certifications:
TCOLE certification as a telecommunications operator.
Successful completion of the 16 week Communications Officer Training Program. This includes Texas Penal Code, Traffic Code, the use of telecommunications equipment, and the use of a Computer Aided Dispatch system.
Familiarization with the University and Departmental policies, TLETS/NLETS and TCIC/NCIC operations and policies.
Operates data terminals for the National Crime Information Center and Texas Law Enforcement Telecommunications Systems for the University Police Department.
Receives incoming telephone calls from the general public, disseminates information for emergency personnel, and monitors telecommunications equipment.
Familiarization with the geography of Texas A&M University (i.e. buildings, streets, major departments and University Personnel).
Monitors and responds to activation of alarm systems by coordinating with all appropriate agencies and personnel.
Performs other duties as assigned.
Other Requirements or Other Factors:
Applicant must successfully pass psychological evaluation, drug screen, and complete background investigation to include but not limited to driving history, criminal background, and credit history.
Special Instruction to Applicants:
The elements of the selection process are: online application, typing test (minimum 35 WPM), Personal History Statement, records check, background investigation, oral interview, psychological evaluation, drug test, fingerprint check, and final selection. The expected duration of the selection process is 60-90 days.
Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
Texas A&M University is dedicated to the discovery, development, communication, and application of knowledge in a wide range of academic and professional fields. Its mission of providing the highest quality undergraduate and graduate programs is inseparable from its mission of developing new understandings through research and creativity. It prepares students to assume roles in leadership, respons...ibility, and service to society. Texas A&M assumes as its historic trust the maintenance of freedom of inquiry and an intellectual environment nurturing the human mind and spirit. It welcomes and seeks to serve persons of all racial, ethnic, and geographic groups, women and men alike, as it addresses the needs of an increasingly diverse population and a global economy. In the twenty-first century, Texas A&M University seeks to assume a place of preeminence among public universities while respecting its history and traditions.