San Diego State University is seeking applicants with demonstrated experience and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of historically underrepresented groups.
Initial review of applications will begin on December 15, 2017. To receive full consideration, apply by December 14, 2017. (The position will remain open until filled). The online application should be completed in detail. Completion of the online application is required for consideration; a resume alone will not suffice.
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This is a full-time (1.0 time-base), benefits eligible, permanent (probationary) position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
Under the general supervision of the Director of Parking & Transportation Services, and with direction from the Parking Systems Analyst, this position is responsible the day-to-day customer support tasks and will be primarily responsible for working at the service window issuing permits and providing information related to parking services. The incumbent will also work daily in the parking management solution T2 Systems to fix problems and troubleshoot issues with customers. This position is responsible for the campus gas card program, submitting vehicle accidents reports to risk management, coordinating the administrative hearing process for second level parking appeals, and managing the campus defensive driving program.The expectation is this position would also be able to assist in the absence of the student assistants and other the office support coordinator. The position would be able to assist with, and trouble-shoot parking inquiries and problems and the use all software applications.
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Compensation and Benefits
Starting salary upon appointment not expected to exceed $3,450 per month. CSU Classification Salary Range: $3,115 - $5,161 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.
High school diploma, technical/vocational program, or equivalent, combined with several years of related office work experience.
Preferred Qualifications and Specialized Skills
Two to three years of experience in a customer service role in a University setting preferably working a customer service window. Proven ability to multi-task work priorities while working a service window and answering phones. Previous cash handling experience preferred. Proficiency in Microsoft Word and Excel.
To apply for this position, please click on the "Apply Now" button on this page. You must submit your application by clicking on the "Submit" button. If you need assistance completing your application, please click here.
Applicants with disabilities requiring assistance may call (619) 594-7099.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
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SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.
Since it was founded in 1897, San Diego State University has grown to offer bachelor's degrees in 91 areas, master's degrees in 78 areas and doctorates in 22 areas. SDSU's approximately 35,000 students participate in an academic curriculum distinguished by direct contact with faculty and an increasing international emphasis that prepares them for a global future. SDSU's annual economic impact to t...he state of California is $6.5 billion, according to an impact report done by the California State University in 2010.Of SDSU's 280,000-plus alumni, approximately 60 percent live in San Diego. They comprise more than half the region's engineers, teachers, entrepreneurs and the local workforce for a host of other industries.San Diego State University is a community diverse in race, ethnicity, language, culture, social class, national origin, religious and political belief, age, ability, gender, gender identity and expression, and sexual orientation. As a university committed to learning in all its forms, San Diego State University recognizes the need to attract and retain a critical mass of diverse persons who will advance its goals and ideals.