The Captain is responsible for directing the day-to-day operations and the management of the university police force. The Captain serves as second in command to the Chief of Police/Executive Director of Public Safety and serves a command role as the lead manager of the uniformed services of the Bentley University Police Department. The Captain is responsible for assigning, coordinating and directing police and security patrol resources, ensuring through the Lieutenant(s) and Patrol Sergeants that appropriate field supervision occurs and that the goals and the mission of the department are met. The Captain deploys and oversees the allocation of police and security resources through the Lieutenant(s) and Patrol Shift Sergeants and supervisors so that patrol unit responses to calls for service are handled in a timely fashion and with professional demeanor. He/she will oversee and support all functions relating to dispatch and communications, training, accreditation and emergency planning. Must be able to utilize the department and university computer systems that are currently in place and have the ability to analyze and evaluate information and develop reasonable and effective courses of action to resolve problems. The Captain is responsible to ensure that all members of the department under his/her command are effectively trained, prepared and supported to perform their duties to protect the university community by employing the practices and philosophy of community policing and exceptional community service. The Captain must help to ensure that the university environment is kept safe and that maximum attention is paid by patrol staff to community needs and safety and security concerns.
The Captain will be expected to conduct ongoing assessments of the proficiency of patrol and operational procedures and resources and will oversee the active and on-going implementation of community-oriented policing programs and initiatives and will be expected to take a leadership role in event planning, Incident Command, crisis preparation and response and maintain effective and collaborative relationships with key members of campus, local, state and federal law enforcement agencies. The Captain generally supervises individuals at the rank of lieutenant and patrol sergeants. May be required to work day or night hours and weekends as well at major university events such as Commencement, student move-in and move- out day, athletic events, concerts, parties and other events, when required. The Captain shall effectively perform other related duties as assigned.
The Captain must remain familiar with current issues relating to campus law enforcement and public safety as well as training needs, crime prevention, investigatory practices and specific supervisory and patrol functions. The Captain must remain knowledgeable in the requirements of the Clery Act, NIMS and ICS, and Title IX, as they relate to police, public safety, security and emergency-related services. Motivating, training and directing members of the staff ensuring they are engaged with the community are critical responsibilities of this position. Must ensure compliance with departmental and university rules, regulations, policies and procedures, including the existing collective bargaining agreement (CBA).
The Captain will report directly to the Executive Director of Public Safety /Chief of Police and will be expected to collaborate in developing and maintaining active crime prevention programs, community policing objectives, directed patrol priorities, investigative processes, positive community relations, and accuracy of relevant departmental records.
The Captain meets with key stakeholders within the university including, but not limited to, Student Affairs, Student Programs and Engagement, Residential Center, Facilities Management, Athletics, the Center for Health and Wellness, and faculty departments and liaisons to coordinate department services and priorities. Solves problems through professional collaborative relationships, problem-solving and critical thinking.
Assesses, plans, and evaluates department operational plans and allocation of personnel.
Institutes and maintains standard operating procedures and ensures compliance with current Accreditation standards.
Coordinates and oversees case investigations including criminal cases and those requiring referrals to the university’s student conduct and internal disciplinary system.
Reviews, develops, implements, and recommends training programs. Oversees the management of department records. Maintains strong working relationships with local, state, federal and campus law enforcement agencies as well as with the university community. Responsible for overseeing the university's emergency notification system and the proper deployment of same, when required. Assures appropriate staffing of supervisory personnel as well as police, dispatch, and security Investigates complaints relating to department performance, takes corrective action, and initiates discipline after consultation with the Executive Director of Public Safety/Chief of Police.
During a critical incident, the Captain serves as the primary public safety manager, coordinating department resources as appropriate until relieved by ranking administrator.
Must be knowledgeable in the use of computers with demonstrated proficiency of Windows, email, Word & Excel, ARMS, Workday and any other applications which may become required.
Evaluate the work performance of personnel.
Must be effective and comfortable with speaking before groups of students, parents and administrators.
Bachelor's degree in a related field and ten years of experience as a police officer, at least 5 of which must be in a supervisory capacity with positions of progressive responsibility. Police academy certification (SSPO) or higher academy certification.
Must possess a valid driver’s license.
Must successfully pass a criminal history background check, and physical and psychological examinations.
Must possess and maintain a valid MA license to carry a firearm (Class A), consistent with departmental needs.
Must be able to obtain and maintain police authority and Middlesex County Sheriff authority.
Must complete several FEMANIMS and ICS courses as determined by the Executive Director of Public Safety/Chief of Police prior to or within 6 months of appointment.
Position requires strong written and oral communication skills, ability to read, strong ability to write policies and procedures, the ability to organize administrative projects, direct, motivate and supervise subordinates, conduct staff inspections and prior experience in emergency management and crisis response protocols.
Teamwork, customer focus, good decision making/problem solving skills, understanding and valuing the importance of diversity, openness to change, productivity and an engaging working style.
Maintains strong basic knowledge in community policing philosophy, crime prevention methods, and current public safety training trends. Continues to improve professional knowledge and skills through on-going attendance at training programs both sponsored by the department as well as self-initiated.
Demonstrate a strong willingness to actively collaborate with and assist both the university community and surrounding neighbors and to serve as an advocate to address issues related to public safety.
Effective use of departmental personnel and material and financial resources. Creative in developing and implementing new ideas and concepts. Encourages, supports, mentors and shows respect for members of the department and the community at large.
Demonstrates a positive image, attitude and professional demeanor. Serves as a role model to other members of the department. Recognizes how and when to be flexible or firm. Encourages and facilitates development and advancement of others.
Master’s degree preferred.
Posting #: FY181P12723
Bentley University requires reference checks and may conduct other pre-employment screening.
Evening and weekend work and availability for work beyond usual work hours is required to support university events, functions, and emergencies.
Bentley University is one of the nation's leading business schools, dedicated to preparing a new kind of business leader and one with the deep technical skills, the broad global perspective and the high ethical standards required to make a difference in an ever-changing world. To achieve our goal, we infuse our advanced business curriculum with the richness of a liberal arts education. The results... are graduates who are making an impact in their chosen fields and turning their passions into success stories. Located on a classic New England campus just minutes from Boston, Bentley is a dynamic community of leaders, scholars and creative thinkers.