Dispatches patrol officers in response to calls and emergencies. Advises screens and refers callers to appropriate resources.
Dispatches patrol officers in response to calls and emergencies.
Relays instructions, orders and information requiring knowledge of departmental
policies, practices, procedures and reporting relationships
Maintains pertinent logs.
Receives, records and services all incoming calls from officers, staff, students,
and the public calling for police assistance or general information.
Monitor and respond to fire and security alarm systems and emergency calls.
Provides information to faculty, staff, students, administrative staff and the public.
Use computer-aided dispatching equipment to monitor, track and retrieve data.
Establishes s o l i d working relationships with local emergency and police
Performs clerical functions incidental to office activities.
Fields calls and inquiries regarding transportation schedules, as well as being responsive to shuttle and van communications and interfacing information in tracking software.
Effectively monitor security cameras
Issues parking permits and Connecticut Transit UPASS.
Must be able to work a flexible schedule including working overtime hours, weekends, University observed holidays and University closures for emergency or inclement weather.
QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES:
• Prior experience in public safety dispatch and computer aided dispatch systems is preferred.
• State Certification as an Emergency Telecommunications Operator is preferred.
• A year of experience working as a dispatcher, preferably at an institution of higher learning. • Ability to communicate in a professional, clear, calm, and concise manner. • Strong interpersonal skills and ability to deal with a diverse employee and student population
Ability to maintain confidentiality of sensitive and private information.
The University of New Haven is a private, top-tier comprehensive institution recognized as a national leader in experiential education.Founded in 1920 on the campus of Yale University in cooperation with Northeastern University, UNH moved to its current West Haven campus in 1960 and opened its Orange Campus in January, 2014. The University operates a satellite campus in Tuscany, Italy, and offers ...programs at several locations throughout Connecticut and in New Mexico. UNH provides its students with a unique combination of a solid liberal arts education and real-world, hands-on career and research opportunities.The University enrolls approximately 6,800 students, including nearly 1,800 graduate students and more than 5,000 undergraduates – the majority of whom reside in University housing. Through its College of Arts and Sciences, College of Business, Henry C. Lee College of Criminal Justice and Forensic Sciences, Lyme Academy College of Fine Arts, and Tagliatela College of Engineering, UNH offers over 80 undergraduate and graduate degree programs. UNH students have access to more than 500 study abroad programs worldwide and its student-athletes compete in 16 varsity sports in the NCAA Division II’s highly competitive Northeast-10 Conference.